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How e880 Handles Your Personal Information

When you open an account with us, deposit via bKash, Nagad or Rocket, or contact our support team, you share data with us — and this page explains exactly what we collect, why we collect it, and how we keep it safe.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request, correct or remove data
e880 How e880 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Our data handling practices cover four areas that matter most to your account: how we secure stored information, how long we keep it, how cookies work on the site, and how you can request changes at any time. Each area has a concrete process behind it — not a vague policy statement.

Account Security

Your account password is stored as an encrypted hash, never plain text. Login sessions use OTP verification to your registered mobile number, blocking unauthorised access even if your password is compromised.

Data Retention

We keep your account records for as long as your account is active. If you close your account, transaction records are retained only for the period required by applicable legal obligations in your eligible region.

Cookies and Device Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the site is used. You can adjust cookie preferences through the banner shown on your first visit or in your browser settings.

Data Change Requests

You can request a copy of your personal data, ask us to correct an error, or request deletion by contacting support through live chat or email. We confirm every completed request in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold for your account, our support team can handle that request directly. You can reach us through live chat in your account dashboard, by email to our dedicated privacy address, or via the in-app help section on your mobile device. We aim to acknowledge every data request and respond with a concrete outcome — whether that is a data summary, a correction or a deletion confirmation.

Live Chat Open the chat widget inside your account dashboard. State your request clearly — data access, correction or removal — and our team will log and process it.
Email Support Send your privacy request to our support email address. Include your registered phone number so we can match your request to the correct account record.
In-App Help On mobile, navigate to Account, then Help, then Data Request. The form routes directly to our account care team without needing a separate email.

Privacy Policy Questions We Hear Most

These are the questions our account holders in Bangladesh ask about data, privacy and their rights. Each answer reflects how we actually operate — not a generic template response.

We collect your name, email address, phone number and date of birth at registration. When you transact via bKash, Nagad or Rocket, we also log the wallet reference and transaction timestamp for verification.

We share only the minimum data needed for bKash, Nagad or Rocket to process your transaction. We do not sell your payment details or share them with advertising or marketing partners.

Contact our support team through live chat in your account dashboard or by email. Include your registered phone number so we can locate your records and prepare your data summary promptly.

Yes. Submit a deletion request via live chat or the in-app Help section. We will remove your personal data except where retention is required by legal obligations in your eligible region.

We use session cookies for login continuity and analytics cookies to improve site performance. You can manage cookie preferences through the consent banner on your first visit or directly in your browser settings.

This policy applies to all account holders who access e880. Whether you can access our platform at all depends on your local law and eligible regions — we recommend checking your local legal position before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.